SmartSource Managed Services

SmartSource(sm) is a managed services program that offers cost-effective on-site and remote technical support for managing and monitoring your data center’s core assets: servers, databases, applications, and networks.

SmartSource gives you the flexibility to choose the precise level of infrastructure management outsourcing services and on-demand professional resources you need to address routine data center functions such as:

  • System Administration
  • Storage Administration
  • Database Administration
  • Application Management
  • Network Management
  • Security Management

SmartSource allows you to define the type, duration, and cost of the specific services you need in advance. Service components include:

  • Providing On-Call Emergency Response
  • Monitoring System Availability
  • Monitoring Application Performance
  • Tracking Historical Trends and Response Times
  • Performing Periodic Security Assessments
  • Augmenting Staff During Installations and Short-Term Projects

SmartSource managed services provide you with on-demand access to certified expertise in the following technologies:

  • Platform: UNIX (Solaris, HP-UX, AIX), Linux, Windows Server/NT, AS/400 (iSeries), VMware
  • Database: Oracle, SQL Server, DB2, MySQL
  • Applications: Oracle Financials, PeopleSoft, Cognos
  • High Availability: VERITAS, Sun Cluster, Oracle RAC
  • Network: OpenView, Tivoli, CA

SmartSource services enable you to outsource routine support for your infrastructure for better results and bottom-line benefits such as:

  • On-demand access to IT professionals certified on the systems you use
  • Lower total cost of ownership when compared to full-time employees
  • Customer-defined service levels at a fixed price
  • Adherence to industry standards for security, reliability, and availability of mission-critical systems and applications
  • The right blend of skill and expertise to ensure your existing infrastructure performs at optimal levels
  • Better management during employee turnover
  • Weekly or monthly action reports

For more information on SmartSource Managed Services from Stonebridge, or our complete line of Database Services, contact us at 800-776-9755 or via e-mail at SmartSource@sbti.com.
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