Through our SmartSource Managed Support Services, Stonebridge offers cost-effective onsite and offsite technical support at a fixed cost over the length of the contract.
SmartSource is built on a customer-defined service level agreement (SLA), so it provides you maximum flexibility to align the type, duration, and level of support precisely to your business’ current and anticipated needs. SmartSource’s business value directly impacts both your operational effectiveness and your bottom line:
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Affordability – up to 50% reduction in operational and support costs
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Accountability – predefined SLA-driven performance metrics
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Flexibility – on-demand access to highly skilled resources when needed
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Predictability – fixed costs, no surprises
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Sustainability – protect and continually evolve your investment
Stonebridge provides SLA-defined SmartSource support in the following technical areas: